Strategic Evolution - TechPro Product Lifecycle Decision

Strategic Technology Alignment: Our Decision to Sunset TechPro

At OmniByte, every product decision we make reflects our commitment to delivering solutions emboding simplicity, relevance, and portability. Recenlty, we’ve announced a significant milestone in our product evolution journey: the planned sunset of TechPro, effective December 2027.

This decision represents a deliberate strategic alignment with our core mission and the rapidly evolving enterprise mobility landscape. As technology leaders, we recognize sustainable growth requires making difficult choices—positioning our organization and customers for long-term success.

Technology Dependencies and Strategic Considerations

The primary catalyst for this decision stems from TechPro’s fundamental dependency on Microsoft Dynamics GP, which Microsoft has officially placed on its end-of-life trajectory. This dependency creates an inherent limitation contradicting our organizational commitment to portable, future-ready solutions.

Our technical assessment revealed TechPro’s architecture, while effective for its intended purpose, lacks the portability characteristics essential for modern enterprise environments. The tight coupling with Dynamics GP restricts our ability to deliver the flexible, adaptable solutions our customers increasingly demand.

This technological constraint directly conflicts with our refined mission and rather than investing heavy resources in modifications to TechPro, we’ve chosen to redirect our development efforts toward solutions more naturally aligned with our guidling principles.

Mission Alignment and Future Vision

Our decision to sunset TechPro exemplifies our commitment to strategic focus and resource optimization. By concentrating our development capabilities on solutions that embody portability and cross-platform compatibility, we’re positioning OmniByte to deliver enhanced value across our entire product ecosystem.

This strategic realignment enables us to accelerate innovation in areas where we can provide the most significant impact. Our customers will benefit from more robust, flexible solutions able to adapt to their evolving technology stacks rather than constraining their architectural choices.

The transition timeline, extending through December 2027, provides opportunity for customers to evaluate alternatives while maintaining full support for their current implementations. We’ve structured this timeline to align with customer renewal cycles, ensuring minimal disruption to ongoing operations.

Customer Support and Transition Excellence

Our commitment to customer success remains unwavering throughout this transition. We’re providing comprehensive support through December 2027, including hotfix maintenance for customers maintaining current renewals. Additionally, FormsPro continues to offer robust capabilities many TechPro customers can leverage during their transition planning.

We’re actively collaborating with customers to identify optimal migration paths, whether through FormsPro integration with alternative ERP systems or transition to specialized work order management solutions better aligned with their long-term technology strategies.

Looking Forward: Strategic Innovation Focus

This decision reflects our evolution as a technology partner committed to delivering solutions that anticipate and adapt to changing business requirements. By focusing our resources on portable, platform-agnostic solutions, we’re better positioned to serve our customers’ diverse and evolving needs.

The sunset of TechPro marks not an ending, but a strategic beginning—one reinforcing our dedication to innovation, customer success, and technological excellence in an increasingly dynamic business environment.

Questions?

If you have any questions about this product update please reach out directly to our Director of Product: Sonja Berry

You can also use the form below if you would prefer and our team will respond in a timely manner.